Shipping policy

We at Zarifa,  understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with some of the most reputed courier partners in this country to deliver your products in the best possible way and duration.

 

  • We offer free shipping (pan India) for all orders above ₹ 999. Once shipped, the order takes about 15-20 working days to reach to you. For orders within India, once the product order has been dispatched, you will receive and Email and SMS with the details of the tracking number and the courier company that is processing your order.

 

  • We try our best to get your products reach to you within the estimated delivery time. If the order package is delayed or has not reached to you by expected delivery date , kindly call us on +91-9829560667 or write to us at info@zarifa.in

 

  • If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery.

 

  • Yes, you can change the shipping address, only once, before we have processed(shipped) your order, by contacting us at +91-9829560667.In case, your product is already shipped and you wish to change the address, we will have to reship your order again to the new address and will charge you INR 200.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

INTERNATIONAL SHIPPING

Orders with international shipping address, are charged Rs.1500 per kg. SHREE SANSKRITI SIVER provides International Shipments, most of the shipments take place with FedEx, DHL and other reputed companies. We happily offer our customers lucrative shipping for all our international orders. Taxes and duties are calculated according to your shipping destination and are borne by the customer. As the recipient, you are liable for all the applicable import duties, customs and local sales taxes (if any) levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival.

 

Exchanges and Returns are not applicable on international orders.